Frequently Asked Questions (FAQ)

CE Credits and Certification
  • Are you RACE Approved?
  • The Center for Continuing Professional Education at the UC Davis School of Veterinary Medicine is a Statutorily Approved CE Provider.  These programs, in cooperation with UC Davis Continuing and Professional Education, meet the California Veterinary Medical Board 36 hour bi-annual requirement for Veterinary Practitioners, and the 20 hour bi-annual requirement for RVTs. Participants are responsible for determining if specific programs are accepted for CE credit by their State Licensing Board.
  • How are CE credits provided?
  •  We follow an honor system. For example, "up to three CE credits" means that a person can claim 1, 2, or 3 hours of CE credit once they receive our certificate. We offer up to 3 hours of CE credits, but if they only attended 1 hour of CE then they are responsible for claiming the number of hours that pertain to their attendance.
  • Why are the CE credit hours pending?
  • The speakers must provide the required documents to certify their lecture hours before we can approve the credit hour.
  • When will I receive the CE certificate to an event I participated in?
  • The CE certificate will be emailed to the email address you registered with within 7-10 business days.
  • What is the fee if I need a CE certificate resent?
  • The processing fee to resend a CE certificate is $35.
  • I haven't received my CE certificate to an event I participated in the past, who do I contact?
  • Contact with the name of the event you attended and a staff will follow up with you on your inquiry.
Accessing Materials Online
  • How do I sign up for a Zoom account?
  • You can create a free Zoom account here:
  • How do I access the Zoom webinar?
  • Prior to the event, an email containing the Zoom webinar information will be emailed to you. Look for instructions under the Zoom Webinar Registration table and follow the instructions to sign up for the Zoom webinar. You will then receive a Zoom invitation to join the session on the day of the event.
  • Why do I have to RSVP for the Zoom webinar if I already registered for the event?
  • Attendance is captured and recorded through Zoom when you join the webinar. Hence, we advise you to use the same name and email address you used to register for the event.
  • Where do I find session notes for the CE events?
  • The session notes will be located in our Box Folder. Prior to the event, an email containing the Box Folder information will be emailed to you. Look for instructions under the Box Folder Link for Speaker Notes table and follow the instructions to gain access to the Box Folder.
  • How do I sign up for a Box folder account?
  • You can create a free Box folder account here:
Event Logistics
  • What is your cancellation policy?
  • In most cases, a refund will be made, less a processing fee, if the cancellation request is received in writing at least two weeks before the program start date.

    Some programs may have special cancellation and refund policies. For the most accurate information for the program in which you are interested, please see the event description on the website. If a program has a different cancellation deadline and refund policy than this standard policy, it will be listed on the event/program website.

    All requests must be made in writing. Submit cancellation request via email to

  • Are meals included in registration?
  • Yes. Breakfast, lunch, and refreshments (including coffee and tea) ARE included with registration. Dinner will be included with registration depending on the CE course. Please refer to registration and schedule to determine if dinner is provided. Alternative food options are available for purchase via vending machines located in Valley Hall.
  • What is a Green Conference?
  • The Green Conference logo represents our effort to promote sustainable practices at our events. Learn more about what UC Davis is doing to improve campus sustainability here.