Frequently Asked Questions (FAQ)

CE Credits and Certification
  • Are you RACE Approved?
  • The Center for Continuing Professional Education at the UC Davis School of Veterinary Medicine is a Statutorily Approved CE Provider.  These programs, in cooperation with UC Davis Continuing and Professional Education, meet the California Veterinary Medical Board 36 hour bi-annual requirement for Veterinary Practitioners, and the 20 hour bi-annual requirement for RVTs. Participants are responsible for determining if specific programs are accepted for CE credit by their State Licensing Board.
  • How are CE credits provided?
  •  We follow an honor system. For example, "up to three CE credits" means that a person can claim 1, 2, or 3 hours of CE credit once they receive our certificate. We offer up to 3 hours of CE credits, but if they only attended 1 hour of CE then they are responsible for claiming the number of hours that pertain to their attendance.
  • Why are the CE credit hours pending?
  • The speakers must provide the required documents to certify their lecture hours before we can approve the credit hour.
  • When will I receive the CE certificate to an event I participated in?
  • The CE certificate will be emailed to the email address you registered with within 7-10 business days.
  • What is the fee if I need a CE certificate resent?
  • The processing fee to resend a CE certificate is $35.
  • I haven't received my CE certificate to an event I participated in the past, who do I contact?
  • Contact svmcontinuinged@ucdavis.edu with the name of the event you attended and a staff will follow up with you on your inquiry.
Accessing Materials Online
  • How do I sign up for a Zoom account?
  • You can create a free Zoom account here: https://zoom.us/
  • How do I access the Zoom webinar?
  • Prior to the event, an email containing the Zoom webinar information will be emailed to you. Look for instructions under the Zoom Webinar Registration table and follow the instructions to sign up for the Zoom webinar. You will then receive a Zoom invitation to join the session on the day of the event.
  • Why do I have to RSVP for the Zoom webinar if I already registered for the event?
  • Attendance is captured and recorded through Zoom when you join the webinar. Hence, we advise you to use the same name and email address you used to register for the event.
  • Where do I find session notes for the CE events?
  • The session notes will be located in our Box Folder. Prior to the event, an email containing the Box Folder information will be emailed to you. Look for instructions under the Box Folder Link for Speaker Notes table and follow the instructions to gain access to the Box Folder.
  • How do I sign up for a Box folder account?
  • You can create a free Box folder account here: www.box.com/pricing/individual.
Event Logistics
  • What should I do if I accidentally register for an event or register twice?
  • Email the CCPE at svmcontinuinged@ucdavis.edu to report the issue and request a cancellation or refund. Please note that cancellations or refunds for accidental or duplicate registrations may incur a processing fee.
  • What is your cancellation policy?

  • In most cases, a refund will be made, less a processing fee, if the cancellation request is received in writing at least two weeks before the program start date.

    Some programs may have special cancellation and refund policies. For the most accurate information for the program in which you are interested, please see the event description on the website. If a program has a different cancellation deadline and refund policy than this standard policy, it will be listed on the event/program website.

    All requests must be made in writing. Submit cancellation request via email to svmcontinuinged@ucdavis.edu.

  • Are meals included in registration?
  • Yes. Breakfast, lunch, and refreshments (including coffee and tea) ARE included with registration. Dinner will be included with registration depending on the CE course. Please refer to registration and schedule to determine if dinner is provided. Alternative food options are available for purchase via vending machines located in Valley Hall.
  • What is a Green Conference?
  • The Green Conference logo represents our effort to promote sustainable practices at our events. Learn more about what UC Davis is doing to improve campus sustainability here.
UC Davis Employee Department Billing
  • My UC Davis Department will be paying for my registration fee. How can my department pay for it?
  • UC Davis Employees:
    Please check with your department to confirm if they will be covering your registration fee. If they are, follow the instructions below. 

    1. Register for the conference. Go through the registration process.
         Select UC Davis SVM Employee Category.
    2. Payment Page: 
         Select the Invoice Option. ($0 will be owed at this time. The balance will be billed to the department.)
              Enter Invoice Details:
                  Billing Company: UCD Davis Department Name
                  Billing Name: Manager's Name
    3. Email Confirmation
         Send an email to svmcontinuinged@ucdavis.edu with the following:
              - Your Name and the Conference
              - A copy of your receipt
              - The CoA (Charts of Accounts) string for the recharge. (If you don’t have it, ask your manager)

    Your registration will be considered incomplete until we receive the CoA string for the recharge.

  • I am a UCD SVM VMTH staff member, and I have CE funds I can use to pay my registration fee. How can I pay using my CE funds?

  • For VMTH staff who plan to use their CE funds, please complete the following:
    1. Complete the VMTH Staff CE & Travel Reimbursement Request Form: Fill out the yellow form and email it to Tamsen Brock for CE funding confirmation.
    2. Register for the conference: Go through the registration process
         Select UC Davis SVM Employee Category
    3. Payment Page:
         Select the Invoice Option. ($0 will be owed at this time. The balance will be billed to the department.)
              Enter Invoice Details:
                  Billing Company: UC Davis SVM Employee
                  Billing Name: Tamsen Brock

    Your registration will be considered incomplete until we receive confirmation from Tamsen Brock that CE funding is available.

Service Animals
  • Can I bring a registered service animal to the conference?
  • Registered service animals are welcome to the conference. Comfort or emotional support animals and other non-service animals (pets) are not permitted. Service animals are individually trained to do work or perform tasks for persons with disabilities. Service animals in training are permitted. (LINK:
    https://www.ada.gov/service_animals_2010.htm)
Registration Categories
  • What is on-site registration?
  • On-site registration allows attendees to participate in the event in person at the conference venue.
  • What is webinar registration?
  • Webinar registration allows attendees to participate in the event via Zoom and not in person.
  • Who is considered a veterinarian?
  • A veterinarian is a professional who has completed the necessary education and training in veterinary medicine, typically earning a Doctor of Veterinary Medicine (DVM) or equivalent degree. The DVM category receives a CE certificate when an event concludes.
  • Who is considered a registered veterinary technician?
  • A registered veterinary technician (RVT) is a professional who has completed an accredited veterinary technology program and passed a national or state licensing exam. The RVT category receives a CE certificate when an event concludes.
  • Who is considered a veterinary assistant?
  • A veterinary assistant is a professional who supports veterinarians and veterinary technicians in providing care for animals. Unlike registered veterinary technicians, veterinary assistants typically do not require formal education or licensing, though some may complete on-the-job training or short certificate programs. The veterinary assistant receives a CE certificate when an event concludes.
  • Who is considered a hospital staff?
  • Hospital staff includes a diverse group of professionals who work together to provide care and support for animals and their owners: Receptionists, practice managers, kennel staff, etc. The hospital staff category does not receive a CE certificate when an event concludes.
  • Who is considered a veterinary student?
  • A veterinary student is someone enrolled in an accredited veterinary school program and working toward becoming a veterinarian. This category does not receive a CE certificate when an event concludes.