- How do I sign up for a Zoom account?
- You can create a free Zoom account here: https://zoom.us/
- How do I access the Zoom webinar?
- Prior to the event, an email containing the Zoom webinar information will be emailed to you. Look for instructions under the Zoom Webinar Registration table and follow the instructions to sign up for the Zoom webinar. You will then receive a Zoom invitation to join the session on the day of the event.
- Why do I have to RSVP for the Zoom webinar if I already registered for the event?
Attendance is captured and recorded through Zoom when you join the webinar. Hence, we advise you to use the same name and email address you used to register for the event.
- Where do I find session notes for the CE events?
The session notes will be located in our Box Folder. Prior to the event, an email containing the Box Folder information will be emailed to you. Look for instructions under the Box Folder Link for Speaker Notes table and follow the instructions to gain access to the Box Folder.
- How do I sign up for a Box folder account?
You can create a free Box folder account here: www.box.com/pricing/individual.
- How are credits provided?
- We follow an honor system. For example, "up to three CE credits" means that the person can claim 1, 2, or 3 hours of CE credit once they receive our certificate. We offer up to 3 hours of CE credits, but if they only attended 1 hour of CE then they are responsible for claiming the number of hours that pertain to their attendance.
- What is the fee if I need a CE certificate resent?
The processing fee to resend a CE certificate is $30
- What is your cancellation policy?
Some programs may have special cancellation and refund policies. For the most accurate information for the program in which you are interested, please see the event description on the website. If a program has a different cancellation deadline and refund policy than this standard policy, it will be listed on the event/program website.
All requests must be made in writing. Submit cancellation request via email to firstname.lastname@example.org.
- When will I receive the CE certificate to an event I participated in?
The CE certificate will be emailed to the email address you registered with within 7-10 business days.
I haven't received my CE certificate to an event I participated in the past, who do I contact?
Contact email@example.com with the name of the event you attended and a staff will follow up with you on your inquiry.